Terms of Use

Effective Date: June 30, 2026
Website: www.HollyMarkleyLPC.com
Practice: Holly P. Markley, LPC, PLLC
Contact: HollyMarkleyLPC@gmail.com

Welcome to the website of Holly P. Markley, LPC, PLLC (“Practice,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of www.HollyMarkleyLPC.com, including any pages, content, resources, contact forms, scheduling links, blog posts, downloads, and other materials available through the website.

By visiting or using this website, you agree to these Terms of Use. If you do not agree, please do not use this website.

1. Website Use Only

These Terms of Use apply only to your use of this website. They do not create a counseling relationship and do not replace any informed consent, telehealth consent, financial agreement, HIPAA Notice of Privacy Practices, or other client documents that may be provided if you become a client of the Practice.

2. Educational and Informational Purposes Only

The information on this website is provided for general educational and informational purposes only. It is not intended to diagnose, treat, cure, or prevent any mental health condition, and it should not be used as a substitute for professional counseling, medical care, legal advice, emergency support, or other professional services.

Although Holly P. Markley is a Licensed Professional Counselor, the information on this website is general in nature and may not apply to your specific situation.

3. No Counselor-Client Relationship

Using this website, reading website content, downloading resources, submitting a contact form, sending an email, leaving a voicemail, using a scheduling link, or interacting with the Practice online does not create a counselor-client, therapist-client, or other professional relationship.

A counselor-client relationship is formed only after the appropriate intake process has been completed, services have been determined to be clinically appropriate and legally permitted, required client documents have been reviewed and signed, and both you and the Practice agree to begin services.

Submitting an inquiry does not guarantee that the Practice can accept you as a client.

4. Not for Emergencies or Crisis Situations

This website is not intended for emergencies, crisis situations, or urgent clinical needs. This website, email, contact forms, voicemail, scheduling links, and social media accounts are not monitored continuously and should not be used to communicate urgent or emergency information.

If you are experiencing a medical or mental health emergency, believe you may harm yourself or someone else, or need immediate help, call 911 or go to the nearest emergency room.

If you are in emotional distress, experiencing suicidal thoughts, or need crisis support, call or text 988 to reach the 988 Suicide & Crisis Lifeline, or use the 988 chat service.

5. Counseling Services and Availability

Information on this website does not guarantee that counseling services are available to every person or in every location. Counseling services are subject to clinical appropriateness, availability, licensing requirements, telehealth laws, and professional standards.

The Practice may decline to provide services if services are not clinically appropriate, legally permitted, within scope of practice, or a good fit for the person’s needs.

6. Privacy and Electronic Communications

Your use of this website is also subject to the Practice’s Privacy Policy.

Please understand that ordinary email, website contact forms, text messages, voicemail, and social media messages may not be fully secure or confidential. Do not submit sensitive clinical information, protected health information, crisis information, detailed trauma history, or other highly private information through non-secure website forms or ordinary email.

If you contact the Practice electronically, you agree that the Practice may respond using the contact information you provide. The Practice does not guarantee response times to website inquiries, emails, voicemails, or scheduling requests.

7. Third-Party Links and Services

This website may include links to third-party websites, scheduling tools, telehealth platforms, payment processors, client portals, articles, directories, or other resources.

These links are provided for convenience only. The Practice does not control and is not responsible for third-party websites, content, privacy practices, security practices, availability, products, or services.

Your use of third-party websites or platforms may be governed by those third parties’ own terms and privacy policies. You access third-party websites and services at your own risk.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, downloads, worksheets, resources, blog posts, design elements, and other materials, is owned by or licensed to Holly P. Markley, LPC, PLLC, unless otherwise stated.

You may view, download, or print website materials for your own personal, non-commercial, educational use only, provided that you do not remove copyright notices or other ownership information.

You may not copy, reproduce, modify, publish, distribute, sell, display, transmit, create derivative works from, or use any website content for commercial purposes without prior written permission.

9. Acceptable Use

You agree to use this website only for lawful purposes. You agree not to use the website in any way that:

  • Violates any law, regulation, professional rule, or third-party right;

  • Attempts to gain unauthorized access to the website, systems, accounts, or data;

  • Interferes with the security, function, or availability of the website;

  • Uploads or transmits viruses, malware, spam, or harmful code;

  • Harasses, threatens, abuses, impersonates, or misrepresents your identity;

  • Collects information from the website without permission;

  • Uses website content for unlawful, misleading, or unauthorized commercial purposes.

The Practice reserves the right to restrict or terminate access to the website if these Terms of Use are violated.

10. User-Submitted Information

If you submit information through this website, you represent that the information is accurate and that you have the right to provide it.

You are responsible for the information you choose to submit. Please do not submit sensitive clinical information, protected health information, confidential family information, or crisis-related information through non-secure website forms or ordinary email.

Submitting information through the website does not guarantee a response, establish a counselor-client relationship, or guarantee that services will be provided.

11. Reviews, Comments, and Social Media

Because counseling is confidential and ethically sensitive, the Practice may be limited in how it responds to reviews, public comments, testimonials, or social media interactions.

If you voluntarily post a public review, comment, testimonial, or social media interaction, you understand that your communication may reveal personal information. To protect confidentiality, the Practice may not confirm or deny whether someone is or has been a client.

Please do not share private clinical information, crisis information, or confidential personal details in public comments, reviews, or social media interactions.

12. Disclaimer of Warranties

This website and its content are provided “as is” and “as available,” without warranties of any kind, either express or implied.

The Practice does not guarantee that the website will be uninterrupted, secure, error-free, current, complete, or free from viruses or harmful components. The Practice does not warrant the accuracy, completeness, reliability, or usefulness of any website content.

To the fullest extent permitted by law, the Practice disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, Holly P. Markley, LPC, PLLC, including its owner, employees, contractors, affiliates, and representatives, will not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising out of or related to your use of, or inability to use, this website or its content.

This includes damages related to errors, omissions, interruptions, delays, security issues, loss of data, reliance on website content, third-party links, electronic communications, or unauthorized access to information.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Holly P. Markley, LPC, PLLC, including its owner, employees, contractors, affiliates, and representatives, from and against any claims, damages, liabilities, losses, costs, or expenses, including reasonable attorney’s fees, arising out of or related to your use of the website, your violation of these Terms of Use, your violation of any law, or your infringement of any third-party rights.

15. Changes to the Website or Terms

The Practice may update, change, suspend, or discontinue any part of this website at any time without notice.

The Practice may also update these Terms of Use from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after updated Terms are posted means that you accept the updated Terms.

16. Governing Law

These Terms of Use are governed by the laws of the State of [Your State], without regard to conflict-of-law principles.

Any disputes arising out of or related to these Terms of Use or the website will be handled in the appropriate courts located in [County, State], unless applicable law requires otherwise.

17. Severability

If any part of these Terms of Use is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms of Use, together with the Privacy Policy, Disclaimer, and any other policies referenced on the website, constitute the entire agreement between you and Holly P. Markley, LPC, PLLC regarding your use of this website.

These Terms of Use do not replace any signed informed consent, financial agreement, telehealth consent, HIPAA Notice of Privacy Practices, or other client agreement.

19. Contact

If you have questions about these Terms of Use, please contact:

Holly P. Markley, LPC, PLLC
Website: www.HollyMarkleyLPC.com
Email: HollyMarkleyLPC@gmail.com
Phone: 540.895.8180
Mailing Address: PO Box 442 Woodstock, VA 22664